Privacy Policy

Privacy Policy

Introduction

Welcome to https://woocommerce-chatbot.ai-website.info (hereafter referred to as “Woocommerce Chatbot,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including our website at https://woocommerce-chatbot.ai-website.info, associated applications, services, and products offered under this domain. Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy governs your interactions with us when:

  1. You use any of our applications and services as an authorized user.
  2. You visit websites linked to this Privacy Statement.
  3. You receive communications from us, including newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect diverse types of personal data to enhance your experience with our services:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and account settings.
  • Payment Information: Data necessary for processing transactions, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Transaction history, purchase amounts, and billing addresses linked to your account.
  • Purchase Information: Products or services you have purchased from us, along with associated order details.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and location data from mobile devices used to access our services.
  • Location Data: GPS coordinates and location services data when you use our applications on your mobile devices.
  • Feedback: Reviews, ratings, comments, and responses provided by users regarding our products and services.
  • Social Media Information: Data collected when you interact with us through social media platforms, including public posts and shares.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through direct user input, interactions with our systems, and automated technologies employed on our platform. Additionally, third parties may share personal data with us, respecting their privacy policies.

Cookies

We employ cookies to enhance your experience and provide insights into how users interact with our site:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as allowing you to navigate through pages.
  • Preference Cookies: Tailored settings and preferences stored on your device to remember your choices.
  • Analytics Cookies: Used by analytics providers to track site usage, gather user behavior data, and compile statistical reports.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for varying periods, depending on its purpose:

  • Data required by law or for legal claims is retained until the relevant period expires.
  • Purchase history and order details may be kept for billing, fraud prevention, and tax purposes.
  • We may store some data indefinitely to improve our services, personalize content, and deliver targeted advertising, but this is subject to your consent and choice.

Once the purpose for data retention is no longer applicable, we ensure its secure deletion or anonymization.

Your Rights

Depending on your jurisdiction, you are entitled to certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting your personal data upon request, except where we have compelling legitimate grounds to retain it.
  • Restriction: Limiting the use of your personal data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your personal data for specific or all purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights or file complaints, please contact our Privacy Team at [email protected] or via post to our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For inquiries, unsubscribe requests, or questions related to data protection, please contact us:

  • Email: [email protected]
  • Mail: Woocommerce Chatbot Privacy Team, [Our Physical Address]